When you go to the site, they have several things to try to get you to change your password. If you login, you get pretty much the same screen, but your name is in the left corner.
If you click "Learn More" you get this page.
After you put in your email or userID, you have your choice of methods for delivery.
The "we did it" screen after you pick.
I like the effort in trying to get the user to do the right thing. Am I biased because I work w/the web, possibly.